1. Who We Are
This Privacy Policy applies to GoldenStar Renovation Inc., operating as GSR Basements ("we," "us," or "our"). We are a licensed renovation contractor based in Brampton, Ontario, serving the Greater Toronto Area.
If you have any questions about this policy, you can contact us at goldenstarrenovation@gmail.com or by phone at (437) 991-4916.
2. Information We Collect
We collect information you voluntarily provide when you:
- Submit a quote request or contact form on our website
- Call or email us directly
- Book a consultation or site visit
This may include your name, phone number, email address, city or address, and project details (such as basement size, current status, and project type).
We do not collect payment information through this website. No sensitive financial data is stored here.
3. How We Use Your Information
We use the information you provide solely to:
- Respond to your inquiry and provide a rough estimate
- Schedule a phone call or in-home consultation
- Follow up about your project
- Send you relevant information about our services if you have opted in
We do not sell, rent, or trade your personal information to any third party.
4. How We Store Your Information
Quote and contact form submissions are processed through Netlify Forms, a third-party form handling service. Submissions are stored securely in our Netlify account and are only accessible to authorized members of our team.
We retain your contact information only as long as necessary to manage your project inquiry. You may request deletion of your data at any time by contacting us directly.
5. Cookies and Tracking
Our website uses cookies and similar technologies to understand how visitors use our site and to measure and improve our advertising. Specifically, we use Google Analytics (site usage), Microsoft Clarity (session insights), and the Meta (Facebook) Pixel (ad measurement and retargeting). These tools may set cookies and collect usage data such as the pages you view, your device and browser type, and general location.
You can control or block cookies through your browser settings. For more information, see Google's Privacy Policy and Meta's Privacy Policy. We do not sell your personal information.
6. Third-Party Services
Our website is hosted on Netlify. By submitting a form, your data passes through Netlify's infrastructure. You can review Netlify's privacy policy at netlify.com/privacy.
We do not use any other third-party data processors on this website.
7. Your Rights
Under Canadian privacy law (PIPEDA), you have the right to:
- Know what personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for us to use your information
To exercise any of these rights, email us at goldenstarrenovation@gmail.com.
8. Children's Privacy
Our website is not directed at children under the age of 16. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after any changes constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:
GSR Basements / GoldenStar Renovation Inc.
Brampton, Ontario
Email: goldenstarrenovation@gmail.com
Phone: (437) 991-4916